Frequently Asked Questions

Frequently Asked Questions

Are you in a Malaria area?

We are in a malaria endemic area and extra care should be taken during the summer months (September-March). Please use bug spray and consult your doctor before traveling.

What are your Check In/Out times?

Check-In hours are from 2-6pm. If you arrive after 7 pm, we do charge a late check-in fee of R250, as we are a small lodge with no night staff.

Check-Out time is at 10:00 am. If you are leaving before 7am, please settle your invoice the night before.

What payment methods do you accept?

We accept cash, EFT (for deposit only), and credit cards (Visa/Mastercard) as payment methods. A 50% deposit is required to reserve a room and the balance is due upon check-out.

When is the best time of year to visit?

Hoedspruit and the surrounding area is a year-round destination. We are in a sub-tropical climate, so for most of the year, it is hot during the day. Game viewing can be at it’s best in the winter months, however, the wet summer season brings full waterholes, lush bushveld, much newborn wildlife, and the summer migrant birds arrive.

Do you have Self-Catering facilities?

We are not a self-catering facility. We kindly ask that you do not bring outside food onto the property. The quaint tourist town of Hoedspruit is only 5 minutes from our front door with many fantastic restaurants to enjoy your lunch or dinner.

Do you allow Pets?

We apologize but the Estate does not allow outside pets. Many owners on the estate have dogs. You can give ours a hug if you are missing your fur baby.

Is smoking permitted at Nyaleti Lodge & Villa?

Nyaleti Lodge & Villa is smoke free indoors. Smoking is permitted outdoors. R500 will be charged for any policy violations.

Do I need a car?

We highly recommend that you have a vehicle to get into town for lunch and dinner. There is much to see and do in the surrounding areas. Many of the main sights can be experienced on a guided tour. Self-driving through Kruger is an amazing experience and should not be underestimated. We can help you reserve a rental car from one of several companies in Hoedspruit.

Don't have a rental car and need a lift?

We offer transfers to/from the following destinations. Please note all prices are one-way and per person. Additionally, we can arrange a transfer to your next destination. Please contact us directly.

 

Transfers 1 – 4 people
Town trips from lodge R125 pp
Eastgate Hoedspruit Airport (HDSP) (20 minutes)
R250 pp
Phalaborwa  Airport (PHW)(1 hour)
R750 pp
Kruger  Mpumulango International (MQP)  (2.5 hours)
R1200 pp
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